Questions about our network and server security.

• What steps do you take to secure your network and servers?
• How can I access my account securely?
• Am I protected against the other users on your shared servers?

Q: What steps do you take to secure your network and servers?
A: We extensively test and secure our Linux servers against security exploits. We start by disabling all unnecessary services and applying the latest security patches. Our servers are then placed on our network which is protected by multiple firewall barriers.

Our network is overbuilt with spare capacity. Our network monitoring system ensures that anomalies are detected and responded to prompty.

Q: How can I access my account securely?
A: If you are accessing your account by FTP or POP3, you are sending your password across the Internet in "plain text" form which will allow eaves droppers to sniff out your password.

While you are logged into the control panel or checking e-mail through our web interface, all data you transmit to our servers is securely encrypted.

Q: Am I protected against the other users on your shared servers?
A: We've taken great care to try and protect our users from one another. After all, in the online business, some of our customers may be in competition with each other.

First, all of your CGI scripts run as your own unix user ID. This allows you to set extremely secure modes on your scripts such as mode 700, which means that only you will be able to read, execute and write to your scripts.

Second, all of our users are the same group member, which means you can remove all group privaleges from your PHP scripts and protect them from being viewed or modified by other users on the system.

Finally, our apache server has built in resource accounting so that a single user on the system with a run-a-way CGI or PHP script will not take down the entire server.